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Terms Of Use

By bidding for this item you, you AGREE to the following terms and conditions including return/refunds and shipping.

Terms and Conditions:

Buyer will have to be responsible to pay for import duties, taxes, charges as well as the clearing of buyer’s own country customs. Please check with your country's customs office before bidding.

All items shipped are new from factory. In order to minimize the chances of returns all items are checked and tested to ensure that all parts are present & items are fully functional before shipping, as such item factory seal will be broken for inspection and testing purpose.

Returns/Refunds: 

  • In the unlikely event that your product is faulty, you must contact us within 7 days of receipt for a RMA number. Only return with a valid RAM number will be entertained.
  • All return item that are tested to be faulty will be replaced with a 1 to 1 exchange. NO FULL CASH REFUND IS ALLOWED.
  • All shipping fee will NOT be refunded. (if item is sold as free shipping, we will treat 25% of total price paid as shipping fee)
  • We will not be responsible for the delivery or insurance charges incurred in returning item back to us.
  • Return items must be return in factory condition. This includes all packaging (carton, plastic bag, inserts, manuals etc. or we will charge 10% restocking fee )
  • All items returned that have been abused or damaged in any form will not be entitled for exchange or refunds.
  • Buyer will have to pay for return shipping charges. Buyer must provide seller with the shipping tracking number, specific reason for the return, and RMA number.
  • All return must reach seller within 30 days from date of RMA request or the RMA will be cancelled.
  • All return product if found to be fully functional, the buyer will have to pay for a 20%  re-stocking fee.
  • In the case when item is shipped and buyer failed to receive item due to wrong address provided or buyer being away for a long period and failed to collect item from post office. NO REFUND WILL BE PROVIDED.
  • Seller will not be responsible for any uninsured items that are lost or damage in the mail. Buyer can purchase optional postal insurance at USD $17 for item that is less than USD $400. The insured amount is the item price minus any shipping fee. The shipping fee will be treated as 25% of total price paid for item sold with free.

Shipping:

  • Items will be shipped within 48 hours after received a verified payment. Except on Holidays.
  • We would ship the items to buyers via Registered Air Mail Service. Please contact us if you want to upgrade the shipping method to FedEx/DHL. Please leave your phone number during payment for FedEx/DHL shipping.
  • If your country is not listed do email us with your shipping address for quotation.
  • Item will be ship to the PayPal address indicated during payment. Please ensure your PayPal address is correct before you pay.
  • Seller reserves the rights not to ship to unconfirmed address or high risk countries.  Payment will be refunded for unacceptable orders.
  • Time required for shipping could be longer during the holiday season
  • If you did not receive your item within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible.
  • If buyer refuses to receive the items due to duty or import tax reasons, the shipping & handling fee will NOT be refunded and 25% restocking fee will apply.
  • Do take note that delivery could take up to 8 weeks for certain countries. Please refer to the following table a reference.

Country

Delivery Time

US / UK / Australia

7-25 working days

Canada

7-25 working days

France / Italy / Spain / Germany / East Europe

7-25 working days

(May take up to 6-8 weeks)

Brazil / South America

May take up to 6-8 weeks

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